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HEPCO
Inc. realizes the pressure of today’s economy is making it hard for companies
to purchase new equipment. The
availability of used equipment is at an all-time high due to mergers,
failures, relocations and cut-backs, so naturally more companies are looking
at used machines. Occasionally,
HEPCO will obtain a used or demo machine.
The machine is brought to good condition and sold as used. These machines are rare and sell
quickly. Please call if you are
interested in a specific model. BEWARE
OF OTHER SOURCES FOR USED HEPCO EQUIPMENT!
HEPCO
Inc. has been manufacturing the highest-quality lead cutting and forming
equipment since 1972. Over this
period, HEPCO has sold tens of thousands of machines, and many are still in
operation. This also means there are
a lot of used machines on the market at any one time. HEPCO
Inc. support has been receiving an increased number of calls on
recently-purchased equipment for operating instructions, spare parts, and
technical assistance. Some lucky
companies have received equipment in good working condition. However,
there is a high incidence of used equipment purchased where the machine is
obsolete, missing vital pieces, or in such poor
condition that it does not work properly.
A few parts thrown at the problem seldom makes it work well. The result is customers are often not
satisfied with the performance of used HEPCO equipment when purchased from
someone other than HEPCO. This
has prompted HEPCO’s New Policy Regarding
Used Equipment. HEPCO
will continue to provide industry-leading service and support to the original
equipment owners as in the past. * If
someone declines to have the unit evaluated, HEPCO will not support the
machine nor provide spare parts. * If we evaluate the unit but repairs are
not authorized, the unit will be returned freight collect and HEPCO will not
support the machine nor provide spare parts. * If we evaluate the unit and repairs are
authorized, HEPCO will provide a 90-day warranty on the unit and will provide
spare parts and technical support as if you had originally purchased the
unit. A final note:
There are used HEPCO machines available that are current models but
are 25-30 years old. HEPCO machines
are built well, but they can wear out to the point where it is cheaper to
purchase new. There are also
companies who have simply used and abused the machines to the point where,
although fairly new by the calendar, the machines are no longer functional. These are often the units that show up on
the used market. (408) 738-1880 -or- info@hepcoblue.com
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